Design Categories Overview 29:16

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  • Date 2/15/2013
  • Author Brian Seidel
  • Length 29:16
Design Overview 3:22

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  • Date 2/15/2013
  • Author Brian Seidel
  • Length 3:22
Sage 300_2 Short Demo 4:41

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  • Date 2/15/2013
  • Author Brian Seidel
  • Length 4:41
Web Driver Overview 3:48

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  • Date 2/15/2013
  • Author Brian Seidel
  • Length 3:48

MAS90-200

MAS 90-200 v4.4 Customer Specific Pricing Integration Overview 4:07

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  • Date 10/12/2010
  • Author Eric Alexander
  • Length 4:07
MAS 90-200 v4.4 Integration Overview 9:31

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  • Date 10/13/2010
  • Author Eric Alexander
  • Length 9:31

Resolving ERP Errors

ERP Monitoring System Overview 5:06

ERP Monitor Overview: Getting Acquainted The purpose of this video is to provide you with a HI level overview and demonstration of some of the new features that you will be seeing soon in your WebDriver interface. These new features coupled with our newly updated, highly robust ERP Data Monitoring system will allow for you to easily manage and resolve issues pertaining to orders that may have failed to import into your ERP system.

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  • Date 1/5/2012
  • Author Rob Ray
  • Length 5:06
How-To Resolve Customer Checkout Errors 3:24

The purpose of this video is to demonstrate some basic troubleshooting techniques that you can use to resolve order import errors related to customers entering invalid billing or shipping address information during checkout.

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  • Date 1/2/2012
  • Author Rob Ray
  • Length 3:24
How-To Resolve Duplicate Sales Order Numbers 2:14

The Purpose of this video is to demonstrate some basic troubleshooting techiques that you can use to resolve duplicate sales order numbers in your ERP Server.

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  • Date 12/22/2011
  • Author Rob Ray
  • Length 2:14
How-To Resolve Invalid or Missing SKU's on Sales Orders 4:22

The purpose of this video is to demonstrate some basic troubleshooting techniques that you can use to resolve order import errors caused by invalid products or SKUís on orders.

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  • Date 1/2/2012
  • Author Rob Ray
  • Length 4:22
How-To Resolve ProvideX & WebService Errors 2:30

The purpose of this video is to demonstrate some basic troubleshooting techniques that you can use to resolve order import errors caused by ProvideX or WebServices.

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  • Date 1/2/2012
  • Author Rob Ray
  • Length 2:30

Step 0 - Understanding the WSP Offering

Running vs Hosting a Website - A Breakdown of the WSP Monthly Fee (Summary) 19:35

This discussion includes a breakdown of the WSP monthly fee. It includes details on the reality of what it takes to actually "run" a business critical ecommerce website with a real-time bi-direction ERP intergration. The discussion includes 1) a comparison of WSP's Hosting vs commodity hosting providers; 2) Brief details on Content-Data support; 3) Details on why "subscribing" to a company that is making an ongoing investment into the technology you are using (and making that available to you) will save money on ad-hoc feature upgrades (new modules) and will prevent complete rebuild costs every 2 to 5 years; and 4) Information on Website Software and ERP Integration maintenance, monitoring, and support - and why these services need to be done (and if they are ignored, how it will cost you direct money to resolve issues or indirect money in lost sales and credibility).

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  • Date 10/26/2010
  • Author Brian Seidel
  • Length 19:35
Sage 300 (formerly Accpac) ERP Integration Demo 4:41

This shows a short demo of: 1) Product and pricing data moving from Sage 300 to a demo ecommerce websites, 2) An order being placed and order data moving into Sage 300, 3) Order, invoice, and shipment data (on the order just placed) being passing back to the website for customer tracking.

Watch Now
  • Date 2/14/2013
  • Author Brian Seidel
  • Length 4:41
Web Driver Overview - A Tour of the WSP Content Management System 3:48

This provides a quick look at some of the Web Driver control panel (Website Pipeline's Content Management System / CMS) screens.

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  • Date 2/14/2013
  • Author Brian Seidel
  • Length 3:48
Website Design Considerations - Categories of Design Work and Options with WSP 29:16

This explains the four (4) categories that design work falls into: 1) Identity / Branding, 2) Template Design, 3) Content Design, and 4) Software Page Design. It includes detailed descriptions of each and explains what is typically included / not included in Website Pipelines scope of work.

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  • Date 2/14/2013
  • Author Brian Seidel
  • Length 29:16
Website Design Overview (Short) 3:22

This provides a quick introduction of the 4 categories of web design work and how WSP typically addresses each category (in our scope / offering).

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  • Date 2/14/2013
  • Author Brian Seidel
  • Length 3:22

Step 1 - Getting Started

How Database Driven Websites Work 8:49

An overview of how database driven websites work.

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  • Date 9/24/2010
  • Author Brian Seidel
  • Length 8:49
Webdriver Overview 9:44

Provides an overview of the Webdriver for your website. This is a content management system that allows you to add, edit, delete the content in your website.

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  • Date 10/14/2010
  • Author JRG
  • Length 9:44

Step 2 - Adding Data and Files

File Types and Uploading Files 8:39

An overview of the different kinds of files typically used in a website and the process for uploading them to your website.

Watch Now
  • Date 9/28/2010
  • Author JRG
  • Length 8:39
Resize and Rename Images 1:12

0:03 - Open Adobe Photoshop CC. Please use the latest version of photoshop possible. If you are running an older version of Photoshop, or an unregistered version of Photoshop, the resize script may not run properly, or at all.
0:10 - Go to File > Scripts > Browse and select the file named "cimcloud_psd_bulk_resize.jsx"
0:18 - Select the folder containing all the images you wish to be resized.
0:27 - Select the folder you wish to output the generated folders and resized image files. It can be the same folder as your original image files.
0:35 - The script will run, and may take a while depending on the file size of the images and the quantity of images.
0:43 - When the script is finished running, a pop up will confirm if the script ran successfully, and list any images that produced an error (likely due to a formatting issue on the original image file).
0:53 - 3 new folders are generated in the selected output folder containing the resized and renamed images.

Watch Now
  • Date 11/5/2019
  • Author Derek
  • Length 1:12
Uploading Data 7:16

An overview of the process that uses csv files to upload data to your website.

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  • Date 9/28/2010
  • Author JRG
  • Length 7:16

Step 3 - Preparing Data Files

Demystify Product Data Preparation and Loading - Executive Summary 10:30

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  • Date 9/24/2010
  • Author Brian Seidel
  • Length 10:30
Demystify Product Data Preparation and Loading - Part 1 - Background and Responsibility Splits 14:52

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  • Date 9/24/2010
  • Author Brian Seidel
  • Length 14:52
Demystify Product Data Preparation and Loading - Part 2 - Steps in Preparing Data 16:27

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  • Date 9/24/2010
  • Author Brian Seidel
  • Length 16:27
Demystify Product Data Preparation and Loading - Part 3 - Risk Assessment 12:40

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  • Date 9/24/2010
  • Author Brian Seidel
  • Length 12:40
Excel Tips - 01 Introduction 1:49

Excel tips for managing data - Introduction

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  • Date 9/27/2010
  • Author Brian Seidel
  • Length 1:49
Excel Tips - 02 Sorting 3:19

Excel tips - using Sorting to help manage data

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  • Date 9/27/2010
  • Author Brian Seidel
  • Length 3:19
Excel Tips - 03 Searching and Filtering 3:11

Excel tips - using Searching and Filtering to help manage data

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  • Date 9/27/2010
  • Author Brian Seidel
  • Length 3:11
Excel Tips - 04 Using Fill or Step Values 2:25

Excel tips - using Fill or Step Values to help manage data

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  • Date 9/27/2010
  • Author Brian Seidel
  • Length 2:25
Excel Tips - 05 Inserting Rows and Columns 1:21

Excel tips - Inserting Rows and Columns to help manage data

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  • Date 9/27/2010
  • Author Brian Seidel
  • Length 1:21
Excel Tips - 06 Copy and Paste 5:25

Excel tips - using Copy and Paste to help manage data

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  • Date 9/27/2010
  • Author Brian Seidel
  • Length 5:25
Excel Tips - 07 Find and Replace 3:04

Excel tips - using Find and Replace to help manage data

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  • Date 9/27/2010
  • Author Brian Seidel
  • Length 3:04
Excel Tips - 08 Concatenate Columns and Text 3:10

Excel tips - using Concatenate Columns and Text to help manage data

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  • Date 9/28/2010
  • Author Brian Seidel
  • Length 3:10
Excel Tips - 09 Text To Columns 3:16

Excel tips - using Text to Columns to help manage data

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  • Date 9/27/2010
  • Author Brian Seidel
  • Length 3:16
Excel Tips - 10 Removing Duplicate Records Using If-Then Statement 3:51

Excel tips - Removing Duplicate Records Using If Then Statement to help manage data

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  • Date 9/27/2010
  • Author Brian Seidel
  • Length 3:51
Excel Tips - 11 Determining Character Length of Field 2:43

Excel tips - Determining Character Length of Field to help manage data

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  • Date 9/28/2010
  • Author Brian Seidel
  • Length 2:43
Excel Tips - 12 Merging Values from One Spreadsheet to Another Using VLOOKUP 6:36

Excel tips - using VLOOKUP to help manage data

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  • Date 9/28/2010
  • Author Brian Seidel
  • Length 6:36
Excel Tips - 13 Build a Delimited List of Values Using Concatenation 3:53

Excel tips - Build a Delimited List of Values Using Concatenation to help manage data

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  • Date 9/28/2010
  • Author Brian Seidel
  • Length 3:53
Managing Product Data 7:07

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  • Date 9/29/2010
  • Author Gary Lamb
  • Length 7:07

Step 4 - Modules Training

301 Redirect 2:20

Purpose of this video: To review the WSP 301 Redirect Module, its settings and data requirements.

Prerequisite Videos: Uploading Data and How to use Static Pages for SEO

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  • Date 12/5/2011
  • Author Chris Bradley
  • Length 2:20
A Quick Way to Prepare Search Engine Settings (Static Page) Data for Products 28:09

This lesson covers a quick way to prepare Search Engine Settings (static_pages) data for your existing product catalog. It includes a list of suggested steps to take a product database export from the Web Driver, modify the data using a series of Excel tricks, and output a file that is ready to upload into the static_pages table. This is a "Quick & Dirty" way to finish the first phase of static page data preparation by just using existing content that you already have.

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  • Date 10/25/2010
  • Author Brian Seidel
  • Length 28:09
Cast a Net for Search Engine Traffic Using Static Pages 23:41

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  • Date 9/29/2010
  • Author Brian Seidel
  • Length 23:41
Customer Logins 7:56

The purpose of this video is to define customers & accounts and demonstrate methods for adding customer logins.

Watch Now
  • Date 11/4/2011
  • Author Mark Hoyt
  • Length 7:56
Faceted Search 9:23

Using and Seting up Faceted Search

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  • Date 5/22/2014
  • Author J Evans
  • Length 9:23
How To Use Static Pages for Search Engine Optimization 33:05

This lesson covers how to prpepare and load the "Search Engine Settings" content that goes into the static_pages table for Products, Product Categories, and Web Pages. It shows examples of what each field does and looks like (in Google and on the front end website). It also covers the exact fields names and acceptable / recommended values needed for CSV file uploads into the static_pages table.

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  • Date 10/25/2010
  • Author Brian Seidel
  • Length 33:05
Navigation - Links and Linksets 11:03

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  • Date 10/14/2010
  • Author JRG
  • Length 11:03
Parent Child Products Overview 6:10

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  • Date 10/12/2010
  • Author Gary Lamb
  • Length 6:10
Parent-Child Products: Apparel Views 10:39

The purpose of this video is to define and demonstrate the Apparel Views, define the data requirements, demonstrate data entry using CSV files, and demonstrate data entry using the Web Driver.

Watch Now
  • Date 11/3/2011
  • Author Gary Lamb
  • Length 10:39
Parent-Child Products: Droplist View 10:42

The purpose of this video is to define and demonstrate the Droplist View, define the data requirements, demonstrate data entry using CSV files, and demonstrate data entry using the Web Driver.

Watch Now
  • Date 11/3/2011
  • Author Gary Lamb
  • Length 10:42
Parent-Child Products: Input Qty View 9:47

The purpose of this video is to define and demonstrate the Input Qty View, define the data requirements, demonstrate data entry using CSV files, and demonstrate data entry using the Web Driver.

Watch Now
  • Date 10/24/2010
  • Author Gary Lamb
  • Length 9:47
Product Catalog - Additional Images 7:18

Define and demonstrate the additional images module and how to maintain the data related to it.

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  • Date 10/28/2010
  • Author Gary Lamb
  • Length 7:18
Product Catalog - Document Downloads 6:35

Define and demonstrate the document downloads module and how to maintain the data related to it.

Watch Now
  • Date 10/28/2010
  • Author Gary Lamb
  • Length 6:35
Product Catalog Base Options 15:59

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  • Date 10/12/2010
  • Author Gary Lamb
  • Length 15:59
Product Catalog Planning and Discovery Process 23:03

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  • Date 9/27/2010
  • Author Brian Seidel
  • Length 23:03
Product Categories 9:18

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  • Date 10/12/2010
  • Author Mark Hoyt
  • Length 9:18
Return Merchandise Authorization (RMA) 8:03

Purpose of video is to demonstrate the following: how a user submits an RMA request, how a user can view the RMA's they submit, how the site administrator receives RMA requests, and how to close an RMA request.

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  • Date 10/24/2010
  • Author Gary Lamb
  • Length 8:03
Slide Show Module 11:18

Define and demonstrate the slide show module and how to add slide shows, and add/modify slides. Standard image dimensions are 705 x 360 pixels.

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  • Date 10/24/2010
  • Author Gary Lamb
  • Length 11:18
Soft Goods (Digital Downloads) 6:13

The Soft Good module allows you to upload digital assets to the site for customers to purchase and download them through an authorization page. Purpose of Video: - Define and demonstrate the Soft Goods Module. - Demonstrate configuring Soft Good products in the Web Driver.

Watch Now
  • Date 12/16/2010
  • Author Gary Lamb
  • Length 6:13
Store Locator 5:00

Setting up the Store Locator

Watch Now
  • Date 5/29/2014
  • Author J Evans
  • Length 5:00
Styles (Make and Model) 5:54

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  • Date 12/6/2012
  • Author Mark Hoyt
  • Length 5:54
Web Driver Logins 4:16

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  • Date 11/5/2010
  • Author Gary Lamb
  • Length 4:16
Web Page Catalog 3:47

The purpose of this video is to demonstrate adding pages in the web page catalog module.

Watch Now
  • Date 11/11/2011
  • Author Chris Bradley
  • Length 3:47

Step 4 - Modules Training: Sales Tax

Sales Tax - How Sales Tax Works in the Website 24:49

This video gives an in-depth view of how sales tax logic works in the website. Includes a listing of the major parts that make sales tax work, a breakdown of how the winning tax schedule is determined, and the calculation logic used to determine the exact sales tax amount to charge on an order. It includes a walk-through of the web driver interfaces that control the core sales tax module.

NOTE: If you are using a 3rd party tax service to pull in real time rates (i.e., Avalara), you can skip ahead to the 8:44 mark of this video where we address how tax schedules are applied.

Watch Now
  • Date 10/20/2011
  • Author Brian Seidel
  • Length 24:49
Sales Tax - Setting Up Anonymous Matching Rules 6:35

This video explains how to set up Tax Schedules (typically imported from an ERP system) so they will properly be assigned to anonymous customers when they come to the website, create and account, and place an order. It details how tax schedules can be configured to assign by zip code, city, county, state, or country. This process is typically a one-time setup completed by the website owner while the website is being built.

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  • Date 10/20/2011
  • Author Brian Seidel
  • Length 6:35

Step 4 - Modules Training: Shipping Methods

Shipping Methods - Overview and Strategies 25:29

This video includes an overview of the core shipping method modules offered by WSP and general strategies for calculating shipping prices. It includes details on a) the core modules offered by WSP and how they differ, b) questions a client should ask themselves when determining their shipping method setup strategy, c) the difference between shipping prices and shipping costs, d) the different ways shipping prices can be calculated online - including ways to base it on estimated costs, and e) the reasons why attempting to get EXACT costs as a basis for shipping price calculations may not be practical.

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  • Date 11/1/2011
  • Author Brian Seidel
  • Length 25:29
Shipping Methods - Setup Instructions 10:55

This video demonstrates how to set up shipping methods in the web driver control panel. It includes instructions on how to a) set up shipping countries, b) set up methods with internal rate calculations, c) set up methods with UPS and FedEx calculations, d) use price multiplers, and e) set up the core filtering options (by ship to country and ship to state).

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  • Date 11/1/2011
  • Author Brian Seidel
  • Length 10:55

zCustomer Specific Training

Arrow - Embroidery Products 19:50

The purpose of this video is to define what an embroidery product is and how to maintain the data.

Watch Now
  • Date 11/2/2010
  • Author Gary Lamb
  • Length 19:50
Revman - Issuing Credits 5:41

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  • Date 11/2/2010
  • Author Gary Lamb
  • Length 5:41